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Problem Solvers

Nov 26, 2018

In 2015, Carrie Sheffield founded a live-streaming news service called BOLD. Two years later, a pair of gigantic public media companies announced that they, too, would be launching a live-streaming news service called BOLD. In this episode, we follow what happened next... and turn to an IP lawyer to help us make sense...


Nov 19, 2018

When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was made for people who rent apartments. But SimpliSafe wasn't growing as fast as its founders expected, so it dug into its customer data...


Nov 12, 2018

In 2014, Home Depot was hacked—and 56 million credit cards were compromised. It was one of the largest data breaches to befall a major corporation. Then-CEO Frank Blake wanted to preserve Home Depot's relationship with its customers, so he came up with a plan: Unlike other companies in this situation, who hid the...


Nov 5, 2018

What happens when you release a new product, and none of your customers seem to care? That's what happened to David Politis. He started BetterCloud in 2011, and its simple product was a big hit. But David thought he could go bigger, creating a product that would help companies was a wide variety of their cloud...